Online review management

Manage, monitor and reply to customer reviews with our online review management strategy and review management platform.

A review management strategy from Igniyte is tailored to your business and your customers. And we can take the hassle out of review management for you, with a platform that monitors, analyses and responds to reviews across multiple sites from one place.

Managing reviews can be time consuming, and daunting, which is why we have a range of service options available. You can look after them yourself, or we can manage them for you.

• Monitor and respond to reviews
• Improve reviews and star ratings
• Remove/challenge negative/fake reviews – using best practice techniques
• Improve customer relationships and sales
• Promote positive ratings and reviews
• Save time and effort
• We can train your teams too

93% of buying decisions are influenced by online reviews – and 85% of people trust reviews as much as a personal recommendation.

3 out of 4 people trust a company more if the reviews are positive.

But businesses risk losing 22% of business when people find 1 or more negative reviews and 70% for 4 or more.

Take control of your online reviews today.

Plus many more.

Talk to Fiona, our online review management expert, in complete confidence today about how we can help you.

And don’t forget to ask about our Trustpilot partnership – for preferential rates.